Norma is a dynamic and results-oriented Senior Project Manager with over 20 years of experience delivering complex, cross-functional initiatives across industries including Oil and Gas, Technology, Healthcare, Retail, and Insurance. She brings a proven ability to align project goals with broader business strategy while leading teams through the full project lifecycle, from initiation and planning through execution, adoption, and completion.

She has deep expertise in Agile project management, stakeholder engagement, and change leadership, with a strong track record of driving large-scale digital transformation and organizational change initiatives. Known for building trust across teams and leadership groups, Norma consistently delivers measurable results in complex and fast-moving environments.

At Tiger Adjusters®, Norma applies her project management, risk, and change leadership experience to support operational excellence, strengthen coordination and communication, and help ensure claims move efficiently from challenge to resolution.